Disclaimer

This project is part of the UI/UX internship program implemented by Skilvul, for Kampus Merdeka program held by Kementerian Pendidikan, Kebudayaan, Riset, dan Teknologi Republik Indonesia. PasarPolis is the Challenge Partner. I am not working for nor contracted professionally by PasarPolis.

Research Background

In this modern era, many workers are already familiar with insurance, ranging from life insurance, health insurance, to insurance for workers. In daily activities, of course, workers seek income in various ways to fulfill their daily needs, some work in a company, some open their own business in their home environment, and so on. However, in reality in the field, I often meet many employees/business actors who do not protect themselves with insurance.

It is undeniable that, the busyness of workers every day sometimes makes them forget to protect themselves by using insurance. This is because, workers find it difficult to apply for insurance offers provided by several insurance services in Indonesia, so that is what makes workers reluctant to protect themselves with insurance for workers.

On this occasion, I will write the results of my case study about insurance for workers, where this insurance service is provided by an insurance provider called PasarPolis. In this UX Case Study, you will read the results of design thinking, research results and UI Design results in the form of a web that I have been working on with my colleagues at the internship site.

Research Objective

  1. Finding out the user's motivation in seeking employee benefit services for their employees
  2. Finding out user habits in seeking employee benefit services for their employees
  3. Finding out user needs in finding employee benefit services for their employees
  4. Finding out the problems experienced by users in seeking employee benefit services for their employees
  5. Finding out the SEQ value of the applications and designs that have been made

Role

In this project I am not working alone, Skilvul has created a group for us apprentices. Incidentally, during the formation of this group, I was placed in group 1, where in group 1 there were me and also my two colleagues named *I Gde Made Bhaskara Jala Dhananjaya* (Babas) & *Vichrul Aifa Martiana Uswah* (Icul). In this project, we have the following responsibilities:

  1. Do Design Thinking
  2. Creating User Flow & Wireframe
  3. Creating Design Styleguide
  4. Creating Mockup UI & Prototyping
  5. Conduct User Research dan Collect Data Research

As additional information, my colleague named Babas studied at the Institut Teknologi Sepuluh Nopember Surabaya, while Icul studied at the Universitas Semarang. They both come from the Department of Informatics Engineering, where they are also doing an internship at Skilvul as UI/UX Designers just like me.